Distribution brands: XIAOMI, SAMSUNG, PICO & IMOU
Ensure sales targets and other set KPIs are met
Have knowledge on the brands and products to be sold
Manage and respond to customers’ enquiries received via phone, email, messaging and face-to-face visitation where necessary
Process daily sales orders and work with internal sales processing team to ensure the payments flow and delivery of orders are managed smoothly with each customer
Ensure payments are received by finance team before triggering process for delivery (for non-credit customers only)
Check and chase payments for any outstanding amounts (for credit customers only) before processing new orders
Provide customers with necessary documents (including but not limited to invoices, packing lists etc) and timely information regarding stock order delivery lead times
Visit the area assigned (frequency to be discussed and agreed with Head of Sales) to:
Provide customer service and ensure that all pre-sales/post-sales issues are resolved or triggered upwards for further action to be taken
Provide updates of competitors’ activity as well as any other market feedback including new product launches, market price changes etc
Support any deployment, set up, checking of merchandising materials, as required
Channel & Customer Expansion
Development of new sales leads in assigned region via cold-calling and also market visitation or any other means possible
Perform administrative duties, to keep track of individual customer accounts
Report on sales results on daily basis
Participate in trade exhibitions, events, demonstrations and other related activities as assigned by Head of Sales
Other ad-hoc duties as assigned

Rainbow Distribution Sdn Bhd

6 Kerja Kosong

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