Key Responsibilities

To source merchant deals/offers and work closely with Merchant team for the potential merchant marketing partnerships.
To form strategic partnerships with key partners, e.g. Pine Labs, GHL, etc. to support business growth.
Develop and implementation of the tactical campaigns for Instalment products, such as EasyPay Plan to increase the receivables.
Update the SOP for Usage & Loyalty and liaise with internal departments/units to achieve improvements in turnaround time.
Maintain strong relationships within internal departments/stakeholders, core business partners and vendors.
Provide periodically performance report to management.
Develop and execute points related marketing campaigns and manage the Happy Rewards Program for point redemptions.
Liaise with fulfilment vendor for the redemption catalogues.
Monitoring the stock level of the redemption products and the Service Level Agreements (SLAs) with the fulfilment vendors.
To ensure efficient program operations.
Handling all point-related activities, issues and inquiries.

Requirements:

Possess at least Bachelor Degree in Business or equivalent.
Minimum 3 years working experience in banking industry preferably in Cards or Consumer banking products.
Viable and understand current product developments and competitiveness.
Intermediate knowledge in Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft PowerPoint).
Able to work and fulfil responsibilities under high-pressure environment.
Strong analytical skills.
Agile and resourceful.

Bank Simpanan Nasional