contract Customer Service Coordinator (Till End Dec 2024)

Industry: Petrochemicals Location: Harbourfront

8.00am to 5.00pm (Mondays to Fridays)

Salary S$3800 + OT pay

Job description

Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.

Participates and be responsible in root cause analysis, brainstorm on solutions and implement or verify solutions for any complaints relating to documentation oversight as organized by supervisor.

Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.

Understands, reviews, and negotiates Letters of Credit (L/C).

Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.

Generates Delivery Order and perform pick & pack process where necessary.

Provides delivery information or shipment advice, where necessary and as assigned

Generate invoices to customers on goods delivered/issued.

Creates other accounting documents such as credit / debit notes as required

Responds promptly to customer inquiries in a courteous and professional manner

Communicates effectively with internal or external customers by telephone, email, letter, and face to face.

Meets relevant operational metrics as set-forth by the department.

Tracks activities for statistical analysis as assigned by supervisor.

Attends regular customer service departmental meetings.To audit LC terms and conditions and prepare LC negotiation documents for payment collection.

To coordinate with import agency to handle Customs clearance process.

To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.

To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.

Performs any other related task as assigned by supervisor and/or manager

Interested applicants, do send your resume to:

***********@recruitexpress.com.sg

or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Recruit Express

2776 Kerja Kosong

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