E-Demand Consultancy Sdn Bhd

E-DEMAND” founded in 1999 and builds on its strong services heritage of meeting, and exceeding, clients' needs every day, driving their business performance all along the way. Started with financial applications implementation and business consultancy, it lays a strong foundation towards an in depth understanding of various business sectors/industrial requirements. We assume total accountability for critical customer-centric business processes, helping clients maximize business performance and increase profitability.

BPO is contracting of a specific business task with an external organization to take primary responsibility for providing a business process or function. It is an act of transferring some of the organization's non-core and core business processes to an external provider in order to achieve cost reduction while improving service level quality.

Corporations outsource various functions for the most common reasons are to reduce and control operating costs, improve company focus, free internal resources for other purposes, move from a fixed cost to a variable cost models and gain access to world-class capabilities.