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Customer service supports customers by providing helpful information, answer questions, and respond to complaints. They're the front line of support for clients and customers and help to ensure that customers are satisfied with products and services. Customer service must be able to convey correct information to customers.
How to become a customer service?
Customer service is the front line of support for clients & customers. They are also a liaison between the company and the customer. Customer service has to be patient with the customer, has handling problem ability to solve customer problems. A good company pays attention to customer satisfaction.
What is the customer service job requirement?
Each company has a different requirement. In general Customer service job has a requirement:
- Have good written and verbal communication skills.
- Computer literate, minimum able to use Microsoft Office or similar.
- Customer service oriented