Seller Support Professional

Startek

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Full Time

Bandar Petaling Jaya, Selangor

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Posted a month ago • Closing 22 Aug 2021

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Requirements

Seller Support Professional (US Market Support - Night Shift) 


  • Able to work on Rotating Shift, Public Holidays and weekends
  • Fluent in English 
  • Must be energetic, positive minded and good team player
  • At least Diploma graduate who are interested to start their career in a call center are also encouraged to apply

Responsibilities

  • Handling all inbound & outbound calls with email chat responding.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Benefits

  • Various Allowances
  • Attractive Incentives
  • Annual Leave
  • Sick Leave
  • Full Training Provided
  • Subsidized accommodation (if needed)
  • Shuttle service provided based on specific location
  • Internal Job Posting: opportunity to apply to transfer within Malaysia or to other locations worldwide at the discretion on Management.
  • Across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)
  • Career Growth & Training Programs:
  • Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager
  • iSTAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.


Additional Benefits

  • Annual Leave
  • EPF / SOCSO / PCB
  • Medical and Hospitalisation Leave
  • Training Provided
  • 5 Working Days

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