Retail Customer Service Advisor

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Full Time

Petaling Jaya, Selangor and +1 other locations ►

Fresh Graduates

Fewer than 30 applicants. You still have a chance!

Posted 5 days ago • Closing 22 Jan 2022

Fewer than 30 applicants. You still have a chance!

Requirements

Company Background

We are a modern pawn shop ('pajak gadai') company providing loans to customers based on jewellery that customers give us as collateral. We provide opportunities for our team members to learn and grow with us.

  • Candidate must at least have a SPM certificate
  • Independent and self-motivated
  • Candidates with higher qualifications (Diploma/Degree) will be looked upon preferably and considered for higher level positions
  • Preferable to have at least 1 year of work experience
  • Able to converse, read and write in English (Basic) and Bahasa Malaysia to communicate with customers and company personnel
  • Able to converse in Mandarin or Cantonese to communicate with customers and company personnel
  • Basic computer skills (Microsoft Word/Microsoft Excel/Email)
  • Good communication and interpersonal skills to develop good customer service and working relationships with customers and colleagues
  • Knowledge or experience within the gold, diamond or jewelery industry will be an added advantage
  • Knowledge or experience with accounting/bookkeeping will be an added advantage

Responsibilities

  • Data entry of customer and operations information into the company software system
  • Check that existing data has been entered into the company computer system correctly
  • Assist with customer operational and information enquiries
  • Assist with the analysis, identification and safekeeping of customer jewellery
  • Generate operational reports via the company software system
  • Communicate with customer and company personnel through email/telephone/online communications to ensure operations are smoothly run
  • Support branch operational procedures
  • To perform ad-hoc duties as assigned by management
  • Update accounting reports
  • Training will be provided for all of the above responsibilities

Benefits

  • We provide additional allowances and annual bonus on top of the standard salary, EPF, SOCSO and EIS payments
  • Opportunities to expand your knowledge and learn different aspects of the business
  • Flexible work days during the week

 

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About Company

jobs in Zippy Money Sdn Bhd

Company Confidential

Retail / Merchandise

Company Confidential

About Company

jobs in Zippy Money Sdn Bhd

Company Confidential

Retail / Merchandise

Company Confidential