Full Time Operation Manager-Mandarin Speaking Preferable Jobs, Salary up to MYR 10,000 in Swiftwave Kuala Lumpur - Maukerja
Operation Manager-Mandarin Speaking Preferable
MYR6,000 - MYR10,000 Per Month
KL City, Kuala Lumpur
Fewer than 60 applicants. You still have a chance!
Posted
4 days ago • Closing
30 Jul 2025
Fewer than 60 applicants. You still have a chance!
Requirements
- Candidate must be know and understand Mandarin, and English.
- Candidates must possess at least Diploma
- Preferably 3-5 year of experience in platform operations, product operations, or project management
- Familiarity or strong interest in basic financial or investment products is a plus
- Clear thinker, highly responsible, and capable of completing tasks independently and efficiently
- Proficiency in CRM systems, backend admin tools, and spreadsheets is a plus
- Strong communication and teamwork skills
Responsibilities
We are looking for a proactive and detail-oriented operations talent with an interest in financial products to join our platform team. This role focuses on driving product optimization, improving user experience, and managing day-to-day operations.
Job Responsibilities:
- Handle daily platform operations, including account management, customer support process optimization, and backend data processing
- Assist in executing user growth strategies, such as campaign planning, content publishing, and user engagement
- Consolidate and analyze platform data to propose improvements and assist with product iteration
- Work closely with marketing, tech, and customer service teams to ensure smooth project execution
- Manage customer feedback, maintain issue lists, and continuously improve user experience
Benefits
- Competitive salary: negotiable based on experience.
- Annual leave.
- EPF & SOCSO
- Incentive upon completing KPIs.
- Year-end discretionary bonus.
- 5 Working days, Mon-Friday. 9am-6pm
Skills
Problem-solving
Attention to Detail
Analytical Thinking
Time Management
Communication
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