Full Time Customer Support (Mandarin Speaker) Jobs, Salary up to MYR 3,800 in Scicom (MSC) Berhad WP Kuala Lumpur - Maukerja
Customer Support (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
KL City, WP Kuala Lumpur
Fresh Graduates
Fewer than 20 applicants. You still have a chance!
Posted
a day ago • Closing
23 Jul 2025
Fewer than 20 applicants. You still have a chance!
Requirements
- Excellent command of spoken and written English and Mandarin.
- Cantonese is an added advantage.
- Minimum SPM/STPM with prior working experience.
- Diploma holder or higher education qualification is preferred.
- Display excellent communication, problem solving and people skills.
- Fresh graduates are also encouraged to apply
- Possess initiative, ability to work independently and within a team.
- Possess initiative, able to work independently and in a team.
- Good multitasking ability.
- Basic computer knowledge: MS Office, MS Outlook and Internet Explorer.
- Fast typing skills (minimum 35 words per minute).
- Good problem-solving skills.
- Customer service oriented.
- Work days : 5 day week; off days are based on the roster.
- Work Hours : Based on the roster; 9 hours per shift inclusive of 1.5hr break
Responsibilities
- CSR must be proficient in written and spoken in English, Mandarin and/or Cantonese.
- CR will render the following service for Enquiry calls:
- Member particular update e.g. address, phone.
- Phone-in redemption.
- Lost/stolen and faulty card request.
- Unsubscribe promotional email/SMS.
- Change/cancel/recovery of partner point transfer.
- Enquiries relate to Member account, program and promotion.
- Enquiries regarding ExxonMobil loyalty services.
- Loyalty Program related enquiries and support.
- Handle member queries on redemption status, non-received or lost voucher.
Benefits
- RM3000 + language allowance (specific project only)
- Performance related allowance
- 15 days Annual leave
- 14 days Medical leave
- Medical and hospitalization insurance coverage.
Skills
Mandarin
Cantonese
English
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