Possess a minimum of Secondary/SPM/'O' Level qualification.
Open to fresh graduates and entry-level candidates seeking to begin a career in retail.
Demonstrate excellent communication skills in both English and Mandarin to effectively interact with diverse clientele.
Proficient in basic Microsoft Office applications for administrative tasks and data entry.
Provide exceptional customer service, addressing inquiries and ensuring a positive showroom experience.
Develop a strong understanding of product knowledge, specifically in sanitary ware and kitchen ware, to effectively assist customers with their selections.
Maintain showroom presentation standards, ensuring products are displayed attractively and the environment is clean and organized.
Assist in stock taking activities to maintain accurate inventory records.
Support overall retail operations, including sales transactions and showroom maintenance.
Responsibilities
Assist customers in the showroom by providing product information, answering inquiries, and guiding them through the selection process for sanitary ware and kitchen ware.
Maintain the showroom's appearance by ensuring products are displayed attractively, the space is clean and organized, and displays are updated regularly to reflect current promotions and new arrivals.
Process sales transactions accurately, including operating the point-of-sale system, handling cash and card payments, and preparing sales invoices.
Conduct regular stock checks and assist with inventory management, including receiving and unpacking deliveries, organizing stock, and reporting any discrepancies or shortages to the supervisor.
Develop and maintain a strong knowledge of the company's product range, including features, benefits, and technical specifications, to effectively address customer needs and provide informed recommendations.
Provide excellent customer service by addressing customer complaints or concerns promptly and professionally, escalating issues to the supervisor when necessary, and ensuring customer satisfaction.
Support marketing initiatives by assisting with the setup and execution of showroom events, promotions, and visual merchandising displays.
Prepare quotations and follow up with customers on their inquiries to close sales.
Benefits
Annual Leave
EPF
Health Insurance
Medical Leave
SOCSO
Company Trip
Additional Benefits
Performance Incentive
Training Provided
Bonus
Staff Discount
Skills
Communication Skills
Microsoft Office
Customer Service
Sales
Product Knowledge (Sanitary Ware
Kitchen Ware)
Showroom Presentation
Stock Taking
Retail Operations