- Jalan Profesor Diraja Ungku Aziz 54 Petaling Jaya Selangor Malaysia 46200
Full Time Aftersales Service Manager Jobs, Salary up to MYR 5,000 in Karrus Automotive Selangor - Maukerja
MYR4,500 - MYR5,000 Per Month
Fewer than 15 applicants. Your chances are good!
Posted
2 days ago • Closing
25 Dec 2025
Fewer than 15 applicants. Your chances are good!
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Working Location
Job Description
Requirements
- At least Diploma or Degree in Automotive Engineering, or a related field.
- Experienced in managing an automotive/EV/luxury car aftersales or service workshop, preferably within an authorized dealership environment.
- Strong leadership and team management abilities.
- Excellent interpersonal and communication skills for effective engagement with staff and customers.
- Good organizational and administrative capabilities.
- Proficient in Microsoft Office and dealership management systems.
- Willingness to travel interstate for business purposes when required.
Responsibilities
- Lead the aftersales team to achieve or exceed set targets and key performance indicators (KPIs).
- Organize and coordinate daily workshop activities, ensuring efficient work distribution among service staff.
- Monitor and evaluate the performance of all service personnel to ensure high-quality workmanship and service standards.
- Conduct daily briefings with the service team to streamline workflow and enhance efficiency.
- Handle customer issues and resolve complex or escalated complaints promptly and professionally.
- Maintain a high standard of customer satisfaction and uphold a positive company image.
- Ensure the service premises are maintained in a clean, organized, and safe condition in accordance with 5S standards.
- Ensure the team adheres to warranty, policy, and procedural guidelines set by principals and management.
- Oversee and support administrative functions related to workshop and branch operations.
- Undertake ad-hoc tasks or projects assigned by senior management.
Benefits
- Career growth
- Opportunity to network
- Competitive package
Additional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Training Provided
Skills
Customer Service
Warranty Administration
Automotive Technology
Customer Satisfaction
How to go to Karrus Automotive Sdn Bhd by public transport?
Petaling Jaya
Nearby Public Transportation
MRT - PHILEO DAMANSARA
1.4 km
LRT - TAMAN JAYA
1.6 km
LRT - UNIVERSITI
1.6 km
LRT - ASIA JAYA
1.9 km
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