Sepenuh Masa Service Crew Jobs, salary up to MYR 2,200 in Declan BAP Sdn Bhd Petaling - Maukerja

• Communication: Ability to interact politely, clearly, and effectively with customers and kitchen teams.

• Multitasking: High energy and stamina to thrive in a fast-paced environment during peak hours.

• Problem-Solving: Diplomatic attitude to handle customer complaints calmly and escalate issues when necessary.

• Teamwork: Collaborative spirit to coordinate smoothly with kitchen crew and supervisors.

• Grooming: Commitment to neat personal grooming, hygiene, and uniform compliance.

Customer Service & Order Management

• Greet and welcome customers warmly upon arrival and escort them to their tables.

• Present menus, answer questions about ingredients, and make personalized recommendations or upsell items.

• Take accurate food and beverage orders while paying close attention to special dietary restrictions or requests.

• Input orders into the Point-of-Sale (POS) system and transmit them clearly to the kitchen staff.

Food & Beverage Delivery

• Check dishes for visual presentation and accuracy before serving them to guests.

• Serve food and drinks promptly and safely according to established service standards.

• Check on guests periodically during their meal to ensure satisfaction and offer drink refills.

Cashiering & Transactions

• Process bills and handle payments using various methods including cash, credit cards, or e-wallets.

Cleanliness & Maintenance

• Clear tables promptly as soon as guests finish or leave to ensure a fast turnaround time.

• Wipe down tables, chairs, counters, and floors to keep both dining and service stations hygienic.

• Wash and organize service ware, glassware, and cutleries according to sanitation guidelines.

• Adhere strictly to food safety, health regulations, and company Standard Operating Procedures (SOPs).

• Overtime Pay
• EPF
• SOCSO
• EIS
• Bonus