Full Time Client Advisor - Automotive Jobs, Salary up to MYR 6,000 in Lim Tayar WP Kuala Lumpur - Maukerja

• Basic knowledge of automotive products such as tyres, lubricants, batteries, and workshop services will be an advantage.

• Strong communication and customer service skills, with the ability to explain products and services clearly to customers.

• Sales-oriented with the ability to identify customer needs and recommend suitable products or services.

• Able to work in a fast-paced workshop or retail environment and coordinate with technicians and team members.

• Basic computer skills for handling POS systems, quotations, and job sheet entries.

• Responsible, proactive, and able to follow company SOPs, safety, and service standards.

• Location Open for Hiring: Sri Hartamas & CKLT

Customer Service & Advisory

• Attend to customer inquiries at the counter or phone.

• Advise customers on tyres, services, repairs, and recommended maintenance.

• Provide quotations and explain product/service options in a clear, professional manner.

• Support complaint resolution and escalate issues when required.

Sales Generation & Upselling

• Promote tyres, lubricants, batteries, and workshop services to meet daily and monthly sales targets.

(Supervisors “actively pursue sales opportunities” — a core element that also applies to Sales Advisors.)

• Identify customer needs and recommend suitable products/services.

• Support promotional activities and in-store campaigns.

  (Aligned with Store Manager role involving marketing initiatives —)

Front Counter Operations

• Prepare job sheets, invoices, and POS system entries.

• Coordinate with workshop team to ensure timely job completion.

  (Based on coordination duties under operational support —)

• Update customers on job status and completion timelines.

Workshop Coordination

• Relay customer requirements accurately to technicians.

• Ensure smooth workflow between sales counter and workshop floor.

• Verify that completed jobs meet the requested scope before customer handover.

Inventory & Product Knowledge

• Monitor counter-level stock (tyres, lubricants, accessories) and report low stock levels.

  (Derived from stock monitoring responsibilities —)

• Maintain strong product knowledge of tyre brands, service packages, and warranty terms.

ISO, SOP & Safety Compliance

• Ensure all customer interactions, job sheets, and documentation follow ISO9001 procedures.

• Support safety and cleanliness standards at the customer area and counter.

• Annual Leave
• EPF
• SOCSO
• EIS