Contract Collection Officer Jobs, Salary up to MYR 2,600 in Agensi Pekerjaan Recruit Express Johor - Maukerja

Minimum Diploma in any field.

Minimum 1–2 years of experience in Collections, Credit Control, Accounts Receivable, or related functions.

Good command of English and Bahasa Malaysia, both written and spoken.

Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

Strong communication, negotiation, and interpersonal skills.

Good problem-solving abilities and attention to detail.

Able to work independently and manage multiple cases effectively.

Comfortable handling customer interactions related to payment recovery.

Conduct regimented collection calls to customers with overdue accounts.

Negotiate and propose practical repayment plans based on customers' financial situations.

Respond professionally to customer enquiries regarding outstanding payments and available payment options.

Initiate site visit requests and debtor searches when required.

Manage and coordinate repossession-related matters in accordance with company policies and procedures.

Maintain accurate records and ensure timely updates of collection activities.

Follow up on delinquent accounts to achieve collection targets and reduce outstanding balances.

Ensure compliance with company guidelines and regulatory requirements.