- Singapore
Full Time Program Engineer (Operations) Jobs, in RAPSYS TECHNOLOGIES PTE LTD - Maukerja
Share
Save
Working Location
Job Description
Responsibilities
We're Hiring: Program Engineer (Operations)!
We are looking for a skilled and motivated Program Engineer to join our operations team in Singapore. The ideal candidate will have at least 2 years of experience in program engineering, with a strong focus on optimizing processes and enhancing operational efficiency.
Location: Singapore, Singapore
Work Mode: Work From Office
Role: Program Engineer (Operations)
What You'll Do:
The Program Engineer (Operations) is responsible for maintaining and operating PMO-PSB systems to ensure high availability, performance, and security. The role directly supports business operations by providing timely system support and ensuring compliance with service standards and SLAs.
The engineer plays a key role in IT operations and service delivery, contributing to continuous improvement and supporting Certis’ mission of making the world safer, smarter, and better.
Key Responsibilities
1. L1 Operations & Support
Provide L1 support for PMO-PSB systems (remote and onsite, 24/7 standby roster). Respond to user requests, operational alerts, and cybersecurity incidents. Support system verification testing after patching and maintenance cycles. Co-manage monitoring dashboards and alerting systems. Support change management using service management platforms. Maintain and update O&M playbooks. Prepare and submit operational reports.
2. Service Delivery Management
Ensure patch management across applications, servers, and infrastructure. Support backup, recovery, redundancy, and disaster recovery processes. Manage IT asset lifecycle (expiry, renewal, replacement, disposal). Ensure system and application availability (planned/unplanned maintenance). Monitor and meet SLA/OLA commitments. Drive continuous improvement of system resilience and support.
3. Programme Delivery & Operations
Support solution design, implementation, integration, testing, and commissioning. Ensure systems are secure-by-design and compliant with standards. Maintain and update technical documentation. Support governance activities: Cybersecurity and privacy risk management Compliance and audit support Configuration and change management Provision, install, configure, and monitor systems and cloud infrastructure. Collaborate across teams to improve efficiency and delivery outcomes.
Qualifications & Requirements
Education
Diploma or Bachelor’s degree in: Computer Science IT / Computer Engineering Related fields
Experience
Minimum 2 years in IT Operations / Service Delivery. Exposure to end-to-end SDLC. Experience with SLA/OLA-driven environments.
Technical Skills (Desirable)
Experience in one or more areas:
Programming: C#, Java, JavaScript DevOps / DevSecOps Cloud: AWS, Azure Virtualisation technologies Database & storage systems Middleware and system integration Cybersecurity (hardening, vulnerability management) Windows/Linux administration Networking & infrastructure AI (basic exposure)
Other Skills
Strong analytical and troubleshooting skills Good communication and stakeholder engagement Positive attitude and ownership mindset Basic understanding of project management lifecycle
Certifications (Preferred)
ITIL Other relevant IT / Cloud / Security certificationReady to drive operational excellence? Apply now and be part of our innovative team!
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More
