Full Time Regional Pharmacist Manager jobs in Selangor - Maukerja

Responsibilities:

Sales Performance & Profitability

• Drive regional sales performance, maximize profitability, and ensure operational excellence across all assigned outlets.

• Develop and implement sales strategies to achieve business growth and revenue targets.

• Monitor and analyze sales forecasts, market trends, and competitor activities to identify new business opportunities.

Operational Excellence & Compliance

• Enhance and standardize operational procedures, workflows, and best practices to ensure smooth and efficient store operations.

• Implement quality control measures and enforce compliance with company policies, regulatory requirements, and safety standards.

• Conduct regular store audits and performance evaluations to ensure high operational standards.

Inventory & Cost Management

• Optimize stock levels to prevent overstocking and stockouts while maintaining product availability.

• Oversee budget planning, cost control, and expense management to ensure financial efficiency.

• Work closely with procurement teams to align inventory strategies with business objectives.

Customer Experience & Service Quality

• Ensure that all outlets deliver a high standard of customer service and patient care.

• Develop and implement customer engagement initiatives to enhance brand loyalty and satisfaction.

• Address customer feedback and operational challenges promptly to improve service quality.

People Management & Talent Development

• Lead, train, and develop store managers and frontline employees to drive performance and engagement.

• Oversee workforce planning, recruitment, and succession planning for operational roles.

• Conduct performance evaluations, establish key performance indicators (KPIs), and implement corrective action plans as needed.

• Foster a culture of teamwork, motivation, and continuous learning within the regional teams.

Strategic Planning & Business Development

• Provide insights and recommendations to senior management on strategic initiatives and operational improvements.

• Develop action plans for new store openings, relocations, and expansion projects.

• Collaborate with marketing teams to drive promotional activities and sales campaigns.

Reporting & Analytics

• Generate and analyze key operational reports, including sales performance, store efficiency, and regional trends.

• Present data-driven recommendations to improve overall business performance.

Ad-hoc Duties

• Undertake additional responsibilities assigned by management to support business growth and operational efficiency.

Job Requirements:

• Candidate must possess at least a Degree in Pharmacy, Business Administration or related field.

• Minimum 10 years of relevant experience in retail operations, preferably in the retail pharmacy or healthcare industry.

• Possess strong people management, leadership and interpersonal skills.

• Possess the ability to lead, train and motivate team members.

• Proven track record of maximizing profitability and driving sales.

• Willing to travel (when required).