customer service jobs in Malaysia

Showing 7,812 jobs results for "customer service"

 

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MYR2,400 - MYR2,600 Per Month
Fresh Graduates
  • Attend to customer
  • Register and maintain customer attendance.
  • Assist on administrative work ...
Communication Customer Service
+1
Posted
an hour ago
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Undisclosed
WFH • Fresh Graduates

KL City, Kuala Lumpur

  • Handling customer support calls, helpdesk ticketing, and following up on the complaints on customer’s lodged issues and ensuring that IT is resolved and responded to promptly.
  • Identify errors/bugs and guide customers to troubleshooting and problem-solving.
  • Escalating unresolved customer complaints to the 2nd level or technical department. ...
Product Knowledge Customer service
+5
Posted
6 hours ago
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MYR2,200 - MYR2,800 Per Month
Fresh Graduates
  • Reply inquiries Customer via ecommerce platform
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies ...
Posted
5 hours ago
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MYR3,000 - MYR3,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Handle customer inquiries
  • Resolve customer complaints
  • Provide information about products and services ...
Posted
a day ago
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MYR,800 - MYR1,000 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Handle inquiries via all supported media channels both inbound and outbound services appropriately to all guests and partners.
  • Answering incoming calls, emails & chat transactions from customers on inquiries, complaints, problem solving and to provide quality service that exceeds the guest's expectation, coupled with real-time escalations.
  • Promote the job ad through Social Media Platforms: Xiao Hong Shu, Instagram, Facebook, Linkedin and other channel. ...
Posted
35 minutes ago
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MYR2,500 - MYR4,000 Per Month
Fresh Graduates
  • Interacting with Customers Handle complaints, process orders, and provide information about the company's products and services.
  • Communication Addressing inquiries, resolving issues, and providing information through various channels such as phone, email, or chat.
  • Record Keeping Accurately recording customer information and keeping records of customer interactions is crucial. ...
Posted
5 hours ago
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MYR3,500 - MYR4,700 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Having experience in phone, email and live chat support and having experience in Customer Service, Sales, Billing, Collections and Technical Support will be an added advantage.
  • Has strong verbal and written communication and comprehension skills in English and Cantonese as the staff will support the Hong Kong Market.
  • Good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction. ...
Customer service Phone Skills
+1
Posted
4 hours ago
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MYR2,800 - MYR4,500 Per Month

KL City, Kuala Lumpur

  • **Online Customer Support**:   - Provide quick and accurate system and business consultation services to customers using online tools.
  • **After-sales Support**:   - Handle after-sales customer service, assist with implementation responses, and address user inquiries.
  • **Feedback Collection**:   - Collect user feedback to improve service and product offerings. ...
Customer service Product Knowledge
+3
Posted
4 hours ago
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MYR2,000 - MYR3,500 Per Month
Fresh Graduates
  • Reply to customer messages from Facebook, Instagram, WhatsApp, WeChat and other platforms.
  • Understand and address customers' needs, complaints, queries and requests.
  • Answer incoming calls from customers (if needed) ...
Customer service Market Knowledge
+8
Posted
6 hours ago
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MYR1,800 - MYR2,500 Per Month
  • Handle customer inquiries via phone, email, and live chat in a professional and courteous manner.
  • Provide accurate information about our products, services, and company policies.
  • Assist customers with order placement, tracking, and returns. ...
Customer service Product Knowledge
+3
Posted
4 hours ago
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MYR,100 - MYR,150 Per Day
Fresh Graduates
  • Provide excellent customer service
  • Answer customer inquiries
  • Handle customer complaints ...
Customer service Product Knowledge
+1
Posted
3 hours ago
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MYR4,000 - MYR4,300 Per Month
  • To efficiently handle outbound call.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services. ...
Problem Solving Customer service
+3
Posted
2 hours ago
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MYR2,000 - MYR2,900 Per Month
  • Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
  • Managing and monitoring social medial platforms
  • Replying email within TAT timeline ...
Posted
6 hours ago
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MYR3,500 - MYR5,000 Per Month
Fresh Graduates
  • Must be able to converse fluently using Mandarin and English
  • Must be able to read & write Traditional Mandarin word
  • Education: SPM, UEC, O-level or; and above ...
Problem Solving Customer service
+7
Posted
19 hours ago
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MYR4,000 - MYR4,500 Per Month
Fresh Graduates

KL City, Kuala Lumpur

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer ...
Posted
5 hours ago
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MYR2,000 - MYR3,000 Per Month
Fresh Graduates
  • Address and respond to customer inquiries and complaints via phone and online chat (WhatsApp) with a professional and courteous manner.
  • Provide accurate information and solutions to resolve customer issues effectively.
  • Monitor and check the daily order status to ensure timely processing and delivery of orders. ...
Excellent communication skills Problem-solving skills
+3
Posted
6 hours ago
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MYR2,400 - MYR3,500 Per Month
Fresh Graduates
  • Responsible for acting as a liaison between customers and companies.
  • Work well with customer service manager to ensure proper customer service is being delivered.
  • Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. ...
Customer service Problem Solving
+6
Posted
3 hours ago
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MYR2,400 - MYR3,500 Per Month
  • Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls
  • Handle Delivery order and Packaging
  • Handle Complaint with appropriate solutions ...
Receive Complaints Resolving Conflict
+7
Posted
3 hours ago
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MYR2,400 - MYR3,500 Per Month
Fresh Graduates
  • Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
  • Handle Delivery order and Packaging.
  • Handle Complaints/crisis with appropriate solutions. ...
Receive Complaints Resolving Conflict
+7
Posted
3 hours ago
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MYR3,000 - MYR4,000 Per Month
Fresh Graduates
  • To handle existing sales, as well as assist to develop new sales opportunity.
  • To communicate promptly with principals, customers, suppliers and external agents regarding inquiries, orders and delivery arrangements.
  • To prepare necessary business transaction related documents. ...
Posted
a day ago
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MYR1,800 - MYR3,500 Per Month
Fresh Graduates
  • Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
  • Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
  • Identify and assess customer needs to provide appropriate solutions and recommendations. ...
Customer service Phone Skills
+6
Posted
6 hours ago
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MYR3,000 - MYR4,000 Per Month
WFH
  • Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
  • Managing and monitoring social medial platforms
  • Replying email within TAT timeline ...
Posted
6 hours ago
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MYR2,800 - MYR4,000 Per Month

KL City, Kuala Lumpur

  • Monitor channel manager for new reservations.
  • Contact the guest to provide check-in details.
  • Attend to guests’ enquiries via WhatsApp, OTA's messaging, social media messaging ...
Excellent Communication Skills Customer Relationship Management
+2
Posted
a day ago
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MYR3,000 - MYR3,500 Per Month
  • Proactive in seeking out customers and uncovering additional leads
  • Building and maintaining good relationships with customers
Posted
6 hours ago
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MYR4,000 - MYR6,000 Per Month
Fresh Graduates

KL City, Kuala Lumpur

Problem-Solving Product Knowledge
+1
Posted
21 hours ago
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MYR2,500 - MYR4,000 Per Month
Commission: MYR2,000 - MYR5,000
Fresh Graduates
  • Experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and the ability to handle emergencies. ...
Excellent communication skills Problem-solving skills
+2
Posted
6 hours ago
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MYR2,000 - MYR3,000 Per Month
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services. ...
Customer service Market Knowledge
+7
Posted
2 hours ago
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MYR1,700 - MYR3,500 Per Month
  • Liaising with customer in all areas of sales – customer interaction is vital.
  • Meeting set sales targets.
  • Stocking, replenishing and cleaning sales area. ...
Posted
5 hours ago
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MYR3,000 - MYR4,500 Per Month

KL City, Kuala Lumpur

  • Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
  • Introduce and demonstrate the system to customers such as account registration, job posting and etc
  • Responsible to escalate clients' issues to the sales team. ...
Product Knowledge Time Management
+1
Posted
35 minutes ago
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MYR3,000 - MYR5,000 Per Month
  • Responsible for the day-to-day business operations.
  • Perform administration tasks such as purchase orders, issuing receipts, accepting payments etc.
  • Work closely with the customer support team and handle daily agents and customers' inquiries to establish a good relationship with customers. ...
Excellent communication skills Administrative skills
+4
Posted
6 hours ago

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