To produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.
To produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.
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The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
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The overall scope of the incumbent includes producing an outstanding guest experience within the outlet concept by managing a service team. The incumbent provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.
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Assist the Director of Food and Beverage and Director of Restaurants in the daily operation of the abovementioned department, ensuring that the hotel’s policies and procedure and F&B SOP/LSOP are being adhere while maintaining a high degree of associate satisfaction. As well as maintaining department revenue in line with budget or forecast.
Job Details
Basic Up To: $4000
5 working days
Fair Rotational Shift
Location: Sentosa
Job Descriptions:
Supervise all Front Office sections and other hotel operational departments.
Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
Optimize room usage to increase revenue by closely monitoring room inventory.
Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
Maintain an appropriate cash float and authorize rate changes, paid outs, cash advances, and check acceptance following established procedures and credit policies.
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Assist the Director of Food and Beverage and Director of Restaurants in the daily operation of the abovementioned department, ensuring that the hotel’s policies and procedure and F&B SOP/LSOP are being adhere while maintaining a high degree of associate satisfaction. As well as maintaining department revenue in line with budget or forecast.
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Reporting to the Director of Sales / Assistant Director of Sales, you shall be responsible to manage a portfolio of accounts in the assigned Corporate or Leisure segments with the objective of generating revenue and occupancy for the Hotel, including:
To increase revenue and occupancy through sourcing for new business and maintaining good relationship with existing clients
Drive for results by working towards achieving sales targets set by the Hotel and to ensure maximum clients’ satisfaction
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Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
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$3500 - $4300
5 days per week, 8 hours per day (Include meal break)
Morning, Noon, Night (Rotating, timing depends on hotel)
Competitive salary package
Location: Islandwide, 4-5 stars Hotel setting
Responsibilities
Oversee the front desk operations, ensuring a seamless check-in and check-out process for guests.
Manage and supervise daily shifts, including scheduling and coordinating staff
Address guest concerns and escalate issues as needed.
Collaborate with various hotel departments, including housekeeping, maintenance, and food and beverage
Monitor and control costs within budgetary constraints.
Ensure adherence to quality standards and brand guidelines.
Address operational challenges and find effective solutions.
Coordinate and manage special events, conferences, and functions hosted at the hotel.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
..We regret to inform that only shortlisted candidates would be notified.
Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
Responsible for developing and implementing a comprehensive sales strategy to achieve revenue targets for the world class resort
Build and maintain strong relationships with travel agents, generating repeat business and responding to sales inquiries, negotiating rates and contract terms and preparing proposals for clients
Stay up to date with market trends and competitor activity to identify business
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