Offer remote or on-site support, addressing security-related issues, incidents, and inquiries. Proactively monitor and mitigate security threats and breaches.
Work closely with internal security teams or external partners to resolve complex security issues, perform root cause analysis, and ensure resolution in a timely manner.
Participate in an on-call rotation for after-hours support, addressing urgent security incidents or breaches. Ensure compliance with Service Level Agreements (SLAs) for cybersecurity incidents.
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