- Provide car insurance quotations to customers in a timely and efficiently - Resolve customer quotations timely, and efficiently and escalate problems/issues promptly - Escalate to the person in charge any unresolved issues/queries immediately - Work as a team and ensure that KPI is met - Provide customer service to customers about insurance-related inquiries - Assist in following up with the admin team on the quotation or policy requested by the customer - Handling inquiries via chatbot, incoming calls, emails, and WhatsApp - Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained - Resolve customer queries timely, efficiently and escalate problems/issues promptly - Work as a team and ensure that the customers service level is met [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-fatfish-group-limited-job-admin-support-associate] -Minimum Diploma in Business Administration or its equivalent - At least 1 year of working experience in clerical/administrative/ sales support -Computer literate and good communication skills (English and Bahasa Malaysia) - Ability to work independently in a fast-paced, result-oriented environment - Attention to detail, organization, reliability with a positive mindset
We are seeking for a detail-oriented individual to join our audit and assurance team support
Mazars in Singapore
. As an audit support associate, you will be required to type and format company documents from financial statements and reports and check all documents for errors. You will also be required to provide assistance in the areas of printing and binding of financial statements and perform a variety of clerical tasks.
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1. Memberi sokongan pentadbiran untuk memastikan operasi pejabat yang cekap.
2. Menjalankan tugas pentadbiran seperti memfailkan, menaip, menyalin, binding, mengimbas dan sebagainya.
3. Menghantar dan membalas e-mel ke jabatan yang berkaitan.
4. Melengkapkan keperluan operasi dengan menjadualkan dan menetapkan projek pentadbiran serta mempercepat hasil kerja.
5. Memberi sokongan untuk mengatur acara syarikat.
6. Menyumbang usaha pasukan dengan mencapai hasil yang berkaitan seperti yang diperlukan.
7. Membantu dalam pentadbiran pejabat lain atau tugas berkaitan yang diberikan oleh pihak atasan.
8. Merekod aktiviti syarikat, menyunting dan membuat hantaran di platform media sosial yang terlibat.