Job Description: Retail Sales Assistant
Position Overview:
A Retail Sales Assistant plays a crucial role in providing excellent customer service and ensuring the smooth operation of the retail store. This position involves assisting customers, handling transactions, maintaining store cleanliness, and contributing to sales goals. The Retail Sales Assistant is often the first point of contact for customers and plays a key role in creating a positive shopping experience.
Key Responsibilities:
Customer Service:
Greet and assist customers in a friendly and approachable manner.
Provide product information, answer inquiries, and offer recommendations.
Address customer concerns or issues professionally and promptly.
Sales:
Actively engage customers to promote products and encourage sales.
Meet or exceed individual and team sales targets.
Upsell and cross-sell products to maximize revenue opportunities.
Cash Handling:
Process sales transactions accurately and efficiently.
Handle cash, credit card, and other payment methods securely.
Issue receipts and ensure correct change is given.
Product Knowledge:
Stay informed about the features and benefits of products.
Assist in merchandising and restocking shelves.
Keep up-to-date with promotions and special offers.
Store Maintenance:
Ensure the store is clean, organized, and well-maintained.
Arrange displays to attract customers and showcase promotions.
Monitor and replenish stock as needed.
Team Collaboration:
Collaborate with colleagues to achieve team goals.
Communicate effectively with other staff members and management.
Provide feedback and share insights to improve overall store performance.
Adherence to Policies:
Follow company policies and procedures.
Maintain a high level of integrity and professionalism.
Adhere to safety and security guidelines.
Problem Solving:
Handle customer complaints and resolve issues to ensure customer satisfaction.
Communicate challenges or concerns to the appropriate supervisor.
*Greeting customers and meet sales targets
*good customer facing and communication skills
*responsible for the stocking, ordering and the related administrative duties
*Be involved in Upkeep of Store, stock control and management
*Responsible dealing with customer complaints
A well-established Retail Chain is looking for a Store General Manager to be based in Kedah.
Your new company
Our client is a vibrant and forward-thinking retail organisation known for its commitment to excellence and innovation in the industry. As a leading player in the retail sector, they offer a diverse range of products and services to their customers, catering to their diverse needs and preferences. As a candidate, joining them means joining a reputable and progressive organisation that is committed to driving success and making a positive impact in the retail industry.
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1. Based on the customer's demand plan, prepare the company's production and material arrival plan, track and monitor order fulfillment, assist in resolving process abnormalities, and ensure the timely arrival of supporting production materials and temporary procurement materials;
2. Split the raw material procurement plan according to the sales plan and implement the procurement plan to ensure that the procurement work is carried out in an orderly manner;
3. Implement order signing, follow up the order fulfillment process, and ensure that orders are signed and fulfilled in a timely manner;
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