Promotion and Exhibition Preparation
1. Provide administrative services including acquisition or preparation of catalogues, brochures, samples, banners, invitation cards, gifts, souvenirs etc.
2. Make arrangement for suppliers logistics, invitation to customers, and other logistics arrangement for promotion forums, exhibitions, seminars, training, talks etc.
No of successful on time performance of tasks on promotion and exhibition checklist
No of successful on time performance of tasks on seminar, training, presentation checklist
Product Inquiries for RFQ
1. Source for product as inquired by customer or by tender
2. Send enquiries and communicate through e-mail, fax, letters etc.
3. Compile list of quotation received from principles.
No of outgoing enquiries / No of inquiries on product (%)
Tendering and Quotation Preparation
1. Download tender or quotation advertisement in newspaper, websites, bulletin boards etc. upon information received from executive or from higher position.
2. Issue MSR and purchase or collect tender/quotation document
3. Send enquiry to potential suppliers
4. Assist in preparation, compile documents and submit approved completed tender document or quotation
5. Retain evidence of tender submission, i.e. receipt, courier service slip etc
6. Request sample from supplier and send sample to customer if required
7. Post quotation and tender prices into SAGE UBS System
No of tender submitted on time / No of tender identified (%)
No of tender disqualified due to incomplete or mistakes
No of quotation raised / No of incoming enquiries (%)
Internet Sales Administration
1. Monitor tenders and inquiries through e-procurement
2. Update tender or RFQ database in e-procurement Value of e-procurement sales acquired / Target Internet Sales (%)
No of e-procurement updates
Database Maintenance
1. Maintain customer, supplier, competitor database comprising product, specification, price, costs, address, contact no, contact person, e-mail, websites, marketing events etc.
2. Manage information resource centre, compile brochures, product catalogues etc.
3. File all correspondence and related documents such as copies of tender package, quotation in and out, etc. to enable cost trend analysis, reasons for tender failures etc.
No of new complete Customer Database
No of new complete Supplier Database
No of new complete Product Database
Other Sales and Business Development Support Services
1. Arrange for customer or supplier logistics and specific sales event and entertainment
2. Prepare & distribute gifts etc. during festive season, yearend etc.
3. Manage contribution and donation to suitable and potential organisation
No of unsuccessful events organised
ISO and TQM
Participate and implement appropriate systems, procedures and control No of DCF
5S and Autonomous Maintenance
Effective maintenance of 5S and AM in own area and group area No of OPL
IQA NCR
Other Quality continuous improvement effort Cost saving from ICC or QCC