jobs in Central Force International Sdn Bhd

Field Executive (Mandarin Speaker)

Central Force International Sdn Bhd

Graduan Baru
Premium Jobs Ads

SSM No : 396732-U

MYR3,000 - MYR5,000 Per Month

Cheras, Kuala Lumpur

Graduan Baru

Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!

Posted 3 days ago • Closing 2 Apr 2024

Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Bachelor's degree, Diploma.
  • Proven work experience as a Field Executive or at least 1-2 years’ experience in a related field. However, we are open for fresh graduates as well.
  • Ability to work effectively both independently and as part of a team on tight deadlines.
  • Exceptional verbal, written, and presentation skills.
  • Has solid communication and organizational skills, including multitasking and time-management.
  • Competency in Microsoft applications including Word, Excel, and Outlook.

Tanggungjawab

Planning & Administration

  • Recruit and ensure to maintain the right number of Permanent Field Researcher (PFR) in the team.
  • Recruit part-timer for all project as and when necessary.
  • Review daily progress and ensure the deadlines or quota are met.
  • Responsible to conduct screeners for the recruitment of Focus Group Discussion (FGD), In-depth Interview (IDI), Home Visit (HV), Gang study.
  • Constantly review PFR's KPI.

Decision Making and Judgment

  • Resolve the complaints received within a short timeline.
  • Assist in interview as and when required.
  • Oversee and analyze the PFR's earnings on a targeted weekly basis.
  • Allocate the quota to PFR.
  • Approve the leave and clock-in timing.

Job Knowledge

  • Manage day-to-day field operation activities.
  • Manage the schedules for the fieldwork plan.
  • Ensure all the IT equipment assigned is functioning well before fieldwork commencement.
  • Ensure quota tabbing and achievement monitoring is accurate during fieldwork.
  • Ensure quota segregation for the interviewer tally with the quota assigned.
  • Submit the QC materials upon project completion.
  • Work closely with the Recruiter for a progressive manpower planning for the projects.
  • Develop training, task and process guidelines for all team members.

Performance Standards

  • Ensure all PFR hit the minimum points every month.
  • Monitor if all PFR/interviewers has adequate resources - database, scripts & briefing for the fieldwork.
  • Oversee PFR/interviewer's performance to ensure fieldwork quality.
  • Maintain a minimum of 20% Field Executive (FE) observations for each project handled and submit within the stipulated time.
  • Review and feedback to the Operations Manager on the PFR's performances from time to time.

Peer Communication and Organizational Relationships

  • Train new interviewers.
  • Coordinate with all departments on the tasks.
  • Convey the project details and information accurately to the interviewers.
  • Report the status of the project assigned to Operations Manager.
  • Be accessible at all times and correspond to all messages/requests from the multimedia channel.

Manfaat

  • Language allowance
  • Multiple types of Leave Entitlement
  • Hospitalization & Personal Accident Benefits
  • Constant Company events and get-togethers
  • Trainings & 1-1 Job Coaching

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

Mengenai Syarikat

jobs in Central Force International Sdn Bhd

Central Force International Sdn Bhd

Pusat Panggilan/BPO

Lihat Syarikat ▶

Mengenai Syarikat

jobs in Central Force International Sdn Bhd

Central Force International Sdn Bhd

Pusat Panggilan/BPO

Lihat Syarikat ▶