jobs in Webhelp Malaysia Sdn Bhd

Customer Service Advisor (Mandarin & Cantonese)

Webhelp Malaysia Sdn Bhd

Graduan Baru
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SSM No : 976878-T

MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Graduan Baru

Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!

Posted a day ago • Closing 4 Apr 2024

Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

FRESH GRADUATES ARE WELCOME TO APPLY (Training is Provided)

Job Highlight:

  • Work from home option available after 3 months of good performance
  • Competitive salary package
  • Fast career growth opportunity

 

 

Job Requirements

  • Candidate must possess at least SPM/O level, Professional Certificate, Diploma, Bachelor’s Degree in any field
  • Fresh graduates are encouraged to apply
  • Languages required: Mandarin or Cantonese to deal with Mandarin and Cantonese speaking clients from Taiwan and Hong Kong. (Speak, Read & Write)

 

Tanggungjawab

  • Handle inquiries via all supported media channels both inbound and outbound services appropriately to all guests and partners.
  • Answering incoming calls, emails & chat transactions from customers on inquiries, complaints, problem solving and to provide quality service that exceeds the guest's expectation, coupled with real-time escalations.
  • Listen attentively to customer needs, concerns and demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Handle accurate documentation of interactions, maintain data accuracy in the relevant contact management system, and understand a variety of media sources that interface with the service centre.

Manfaat

  • Work from home option available after 3 months of good performance
  • EPF, Socso & EIS
  • Medical Leave & Annual Leave
  • KPI Incentive
  • Medical insurance
  • Competitive salary package
  • Comprehensive learning and development plans for your career growth
  • Fast career advancement opportunity
  • Cross culture & fun working environment

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jobs in Webhelp Malaysia Sdn Bhd

Webhelp Malaysia Sdn Bhd

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Mengenai Syarikat

jobs in Webhelp Malaysia Sdn Bhd

Webhelp Malaysia Sdn Bhd

Khidmat Pelanggan / Bantuan Pelanggan

Lihat Syarikat ▶