jobs in Joyce Couture Sdn Bhd

Customer Service (Mandarin)

MYR2,000 - MYR3,000 Per Month

Petaling Jaya, Selangor

Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!

Posted 2 days ago • Closing 22 Feb 2025

Kurang dari 10 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Fresh graduates are encouraged to apply.
  • Can speak in English & Mandarin.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy

Tanggungjawab

  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Manfaat

  • Team Building
  • Annual Dinner
  • Annual leave and sick leave
  • KWSP and SOCSO
  • Medical & Insurance Coverage
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Mengenai Syarikat

jobs in Joyce Couture Sdn Bhd

Joyce Couture Sdn Bhd Joyce Couture Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan

Mengenai Syarikat

jobs in Joyce Couture Sdn Bhd

Joyce Couture Sdn Bhd Joyce Couture Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan