jobs in HaiDiLao International Food Services Malaysia Sdn Bhd

Customer Service Executive (Mandarin Speaker Needed)

MYR3,000 - MYR4,000 Per Month

Shah Alam, Selangor

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Posted 2 days ago • Closing 27 Nov 2024

Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • High school diploma or equivalent.
  • Knowledge of food safety and sanitation regulations.
  • Attention to detail and strong organizational skills.
  • Basic computer skills for data entry and record-keeping.
  • Ability to communicate confidently internally and externally.
  • Competent on MS Office, particularly Excel (Vlook Ups, Pivot Tables)
  • Good team player, positive attitude, work well with all levels of people.
  • Candidate must be fluent in Mandarin & English.

Tanggungjawab

  • Have a good understanding and understanding of the company’s products
  • Interact with customers in timely manner and ensure follow up and ensure each feedback is closely properly
  • Update and maintain accurate documentation (customer service documentation), investigate issues and report
  • Ensure customer satisfaction and provide professional customer support
  • Communicate and coordinate with various internal staff and stakeholders as necessary regarding customer orders, inquiries, etc.
  • Participate in the implementation of operational, process and productivity initiatives to improve efficiency, accuracy and reduce order fulfillment issues
  • Maintain good communication and relationships between external and internal stakeholders to continuously improve the order processing process.
  • Follow company policies and procedures to ensure compliance and efficiency in service processes.
  • Perform any other ad hoc tasks.

Manfaat

  • Basic Salary + Overtime pay (RM)
  • Incentive Performance
  • Birthday Allowance
  • Daily Meals Provided
  • Medical Benefits (Insurance)
  • EPF,SOCSO,EIS
  • Annual Leave
  • Working days: 5 days ( 9am-6pm) ( Lunch break: 12pm-1pm or 1pm-2pm)
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jobs in HaiDiLao International Food Services Malaysia Sdn Bhd

HaiDiLao International Food Services Malaysia Sdn Bhd HaiDiLao International Food Services Malaysia Sdn Bhd is top company

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jobs in HaiDiLao International Food Services Malaysia Sdn Bhd

HaiDiLao International Food Services Malaysia Sdn Bhd HaiDiLao International Food Services Malaysia Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan