jobs in TresGo Sdn Bhd

Customer Care

MYR2,000 - MYR2,500 Per Month
Graduan Baru

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Posted 21 days ago • Closing 25 Jul 2024

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Fresh graduates are encouraged to apply.
  • Candidate must possess at least a Certificate, Diploma or equivalent.
  • Previous working experience in customer service, or customer service related fields  is an added advantage but not essential
  • Possess good telephone etiquette with good listening skills
  • Knowledge in handling basic computer (Microsoft Excel/Word and email)
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Is aware of e-commerce industry
  • Able to work from warehouse premise in Subang

Tanggungjawab

  • To efficiently handle inbound and outbound customer call and WhatsApp inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage customer's and in-house enquiries
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Manfaat

  • Annual leave and sick leave
  • Bonus
  • KWSP and SOCSO
  • Medical & Insurance Coverage

Kemahiran

Customer service Product Knowledge Outlook Customer Satisfaction Interpersonal Microsoft Excel Problem Solving Communication Multi-tasking Resolving Conflict
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Mengenai Syarikat

jobs in TresGo Sdn Bhd

TresGo Sdn Bhd TresGo Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan

Mengenai Syarikat

jobs in TresGo Sdn Bhd

TresGo Sdn Bhd TresGo Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan