jobs in Smart Legacy Sdn Bhd

Food & Beverage Senior/Operation Manager

MYR4,000 - MYR7,000 Per Month

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Posted a month ago • Closing 4 Jul 2024

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma in Marketing or equivalent.
  • Required language(s): English, Bahasa Malaysia, Mandarin (an added advantage).
  • At least 3-5 Year(s) of working experience in the related field is required for this position.
  • Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
  • Must possess own transport.
  • Strong leadership skills and the ability to lead and inspire a diverse team.
  • Strong analytical skills; Good in problem solving.
  • Excellent communication, interpersonal, and negotiation skills.
  • Must have positive working attitude, willing to take up responsibilities.
  • Familiarity with food safety regulations, health standards, and hygiene practices.
  • In-depth knowledge of restaurant/food court operations, quality standards, and customer service principles.
  • Knowledge in cost management will be an added advantage.
  • Able to work independently.
  • Reporting to MD / GM.

Tanggungjawab

Job responsibilities - Senior Operation Manager :

  • Oversee day-to-day operational and administrative functions across all departments and integrate strategies into daily operations to meet objectives.
  • Monitoring and reporting on financial and operational performance of the organization.
  • Develop and implement effective operational strategies to enhance productivity and efficiency.
  • Manage a team of employees, providing leadership, guidance, and performance.
  • Develop and execute growth strategies to enhance business revenue.
  • Research and explore new markets, and facilitate expansion to meet ambitious growth targets.
  • Work closely with Director on Annual Salary Increment, Annual Performance Bonus, and Annual Appraisal in a timely manner in accordance to prescribed budgets.
  • Liaise with Managers from time-to-time to review recruitment needs.
  • Streamline processes to reduce costs and increase profitability.
  • Ensure compliance with safety regulations and promote a culture of safety within the organization.
  • Cultivate a culture of continuous improvement and innovation within the operations team.
  • Ensure that the team works in accordance with the approved company operating policies, procedures, practices, and methods.
  • Responsible to plan and execute career development goals and training for the employees.
  • Drive sales by setting performance targets, motivating the team, and implementing effective sales strategies.
  • Maintain inventory accuracy and optimize stock levels to meet customer demand and minimize stock discrepancies.


Job responsibilities - Operation Manager :

  • Manages day-to-day shopping mall’s food court operations, ensures the quality, standards and meets the customers’ expectations on a daily basis.
  • Implement best practices to optimize workflow, minimize wait times, and enhance the overall customer experience.
  • Plan and work to budgets, maximize profits and achieve sales targets set by the Management.
  • Lead F&B team by attracting, recruiting, training, creating work schedules and appraising talented personnel.
  • Provide guidance and coaching to ensure consistent performance and growth within the team.
  • To lead, mentor and motivate a team of supervisors and staff, fostering a positive work culture, teamwork, and exceptional service delivery.
  • Review sales vs target and staff performance.
  • Establish and maintain positive and productive relationships with food court tenants/vendors.
  • Address tenant concerns and facilitate communication between tenants and management.
  • Ensure the food court complies with all health and safety regulations and food handling guidelines.
  • Handle customer complaints and resolve issues in a timely and satisfactory manner.
  • Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency
  • Handle disciplinary issues, conducting annual review and confirmation of staff.
  • Constantly review, evaluate operations/procedures and suggest improvements to the management.
  • Report on management regarding sales results and productivity.

Manfaat

  • Competitive salary commensurate with experience.
  • Opportunities for professional development and advancement within the company.
  • Vibrant and supportive work environment with passionate colleagues.
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Mengenai Syarikat

jobs in Smart Legacy Sdn Bhd

Smart Legacy Sdn Bhd Smart Legacy Sdn Bhd is top company

Makanan & Minuman

Mengenai Syarikat

jobs in Smart Legacy Sdn Bhd

Smart Legacy Sdn Bhd Smart Legacy Sdn Bhd is top company

Makanan & Minuman