jobs in Eastsun Superior Print (M) Sdn Bhd

Customer Service Officer

MYR3,000 - MYR4,500 Per Month

Jadilah pemohon terawal!

Posted a month ago • Closing 5 Jul 2024

Jadilah pemohon terawal!

Kelayakan

  • Diploma or Degree in Business Administration / Marketing.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy

Tanggungjawab

  • Interact with customers to provide information in response to inquiries about products & services.
  • Process customer orders and complete activations in an accurate and timely manner, including verifying customer’s P.O. against Quotation.
  • Perform initial checking on customer supplied items for eg. Artwork, film, sample, etc.
  • Preparing docket to production (Issuing of Job Sheet, Packing Label, Part No Label )
  • Monitor delivery timeliness & issuance of Delivery Note upon delivery
  • Feedback and update sales team on customer’s requirement, production and delivery status whenever necessary.
  • Assist in administration duties of Sales & Marketing Department.
  • Ensure all activities are performed in a proper and professional manner according to company standards.
  • Ensure that all important records are documented as per ISO 9001:2000 requirement.
  • Perform other job related duties as assigned.

Manfaat

  • Annual leave and sick leave
  • Bonus
  • KWSP and SOCSO
  • Medical claim
  • 5 Working Days
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jobs in Eastsun Superior Print (M) Sdn Bhd

Eastsun Superior Print (M) Sdn Bhd Eastsun Superior Print (M) Sdn Bhd is top company

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