jobs in Foto-Zzoom Sdn Bhd

Customer Service Executive

MYR3,000 - MYR3,500 Per Month
Graduan Baru
Respons Segera

Jadilah pemohon terawal!

Posted 2 months ago • Closing 17 Jul 2024

Jadilah pemohon terawal!

Kelayakan

  • Degree in business studies/administration/management, secretarial or equivalents
  • Proactive, resourceful, responsible, responsive, and flexible to changes in any situation
  • Excellent communication skills, both written and spoken in English & Bahasa Malaysia
  • Able to exercise a high degree of tact and professionalism when dealing with various situations
  • Strong interpersonal and management skills
  • Able to work under pressure and meeting tight deadlines
  • Able to adapt and learn new procedures/processes quickly and efficiently
  • Team Player, Positive thinker, IT literate with multi-tasking abilities
  • Flexible with working hours and working days, able to work during weekends and Public Holiday
  • Customer service & details oriented
  • Typing ability minimum 45 WPM
  • Fresh graduates are welcome to apply.

Tanggungjawab

If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNA!

If you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term success.Here, growth isn't merely a buzzword IT's ingrained in our DNA. We're dedicated to nurturing talent, offering opportunities, and fostering personal and professional development at every turn.

Job Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone call, email, Whatsapp, Respond-io etc.
  • Provide accurate and comprehensive information about services and promotion.
  • Assist customer with placing order through DobiQueen apps or website, payment, refunds and resolving any related issues related to their purchase.
  • Handle customer complaints with patience and empathy, working to find satisfactory resolutions.
  • Escalate complex issues to the appropriate department or supervisor when necessary.
  • Follow up with customers to ensure their issues has been resolved.

Manfaat

  • FREE laundry services
  • Birthday Leave
  • EPF SOCSO
  • Career growth opportunities
  • Employee reward system

Kemahiran

Customer service Phone Skills
scam job notice

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Mengenai Syarikat

jobs in Foto-Zzoom Sdn Bhd

Foto-Zzoom Sdn Bhd Foto-Zzoom Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan

Mengenai Syarikat

jobs in Foto-Zzoom Sdn Bhd

Foto-Zzoom Sdn Bhd Foto-Zzoom Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan