jobs in Tech Mahindra ICT Services Sdn Bhd

Customer Support Specialist (Translation)

MYR5,000 - MYR6,000 Per Month

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Posted 8 days ago • Closing 6 Aug 2024

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

Title: Customer support/ Translation

Project: Healthcare

Type of role: Translation support between doctors and patients based in the US

  • Experience range: 0 – 10 years (Fresh graduates are welcome)
  • Open for high school/SPM/Diploma/degree holders
  • Shifts: Permanent night shift, shift allowances provided (RM 25 per night)
  • Transport allowance: RM 500 per month (pro-rated)
  • Work location: Tech M, Cyberjaya
  • Language proficiency: Mandarin/Cantonese & Good English
  • Full time office mode
  • 5 days per week (Monday to Friday), regular Saturday & Sunday Off
  • Working hours: 9 PM to 6 AM/ 10 PM to 7 AM
  • Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English
  • Basic understanding of linguistics and different cultures.
  • Skilled in adjusting to rapidly changing circumstances
  • Ability to react calmly and effectively in emergency situations
  • Strong attention to detail and accuracy
  • Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.

Tanggungjawab

This position performs skilled consecutive, first-person interpretation.  Work is performed and reviewed under direct supervision, using well-defined policies and procedures.  Limited opportunity exists for exercising independent judgment and decision-making. An incumbent refers most problems to a supervisor and generally all non-routine problems.

  • Provides meaning-for-meaning interpreting.
  • Follows interpreter protocols as per training, policies, and procedures.
  • Follows all policies and procedures related to information confidentiality and interpreter ethics.
  • Attends all required training.
  • Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients.
  • Maintains confidentiality as policies.

Manfaat

Shift allowances provided (RM 25 per night)

Transport allowance: RM 500 per month (pro-rated)

Coffee/hot drinks & snacks

  • In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
  • Out-patient Medical benefits up to 250 USD (for each individual), for self, spouse & children (if any).
  • Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
  • Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
  • Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
  • Medical Leave as per Labor law - 14 days.
  • Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
  • Maternity Leave – for 98 consecutive days for associates. To start not earlier than 30 days from the expected due date, or post the due date.
  • Paternity leaves – 7 days

Kemahiran

Listening Customer service Problem Solving Multi-tasking Analyzing Information
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jobs in Tech Mahindra ICT Services Sdn Bhd

Tech Mahindra ICT Services Sdn Bhd Tech Mahindra ICT Services Sdn Bhd is top company

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