jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Customer Service Specialist

MYR2,500 - MYR3,400 Per Month

Jadilah pemohon terawal!

Posted 2 months ago • Closing 3 Aug 2024

Jadilah pemohon terawal!

Kelayakan

  • Minimum SPM, Diploma or Degree holder with minimum of 1 year experience.
  • Experienced in contact centre/customer service/ customer support /BPO working environment.
  • Must be proficient in English.
  • Only Malaysians citizens are eligible to apply.
  • Willing to work in shift & rotation basis.

Tanggungjawab

  • Identify and handle customer inquiries completely, accurately and resolve customer complaints and problems to the satisfaction of the customer.
  • Execute customer service and sales skills where appropriate to optimize the opportunity of each customer contact.
  • Educate the customer about the organization’s products and services and direct them toward available resources for self-help.
  • Schedule, assign or act on any required customer follow-up in accordance with call centre guidelines.
  • Maximize opportunities to upsell or cross-sell company products and services in accordance with guidelines given.
  • Initiate or propose work process improvements and participate in any service initiatives for increased effectiveness and productivity.
  • Maintain confidentiality and integrity on the organization’s customers data

Manfaat

  • Basic Salary: RM2500 - RM3400
  • OT allowance.
  • Shift allowance.
  • Mandarin Allowance Provided

Kemahiran

Product Knowledge Communication Skill Time Management
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jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

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Mengenai Syarikat

jobs in Agensi Pekerjaan Asia Recruit Sdn Bhd

Agensi Pekerjaan Asia Recruit Sdn Bhd Agensi Pekerjaan Asia Recruit Sdn Bhd is top company

Khidmat Pelanggan / Bantuan Pelanggan