jobs in CSS Food & Beverages Sdn Bhd

Customer Service Executive

MYR2,400 - MYR3,500 Per Month
Graduan Baru

Jadilah pemohon terawal!

Posted a month ago • Closing 19 Nov 2024

Jadilah pemohon terawal!

Kelayakan

Qualifications & Experience:

  • Minimum SPM or Diploma in any field or equivalent.
  • Ideally minimum 1 years’ experience in a similar position would be value added.
  • Fresh graduates are welcome to apply.

Skills:

  • Good communication skills.
  • Good written and verbal communication in English, Malay and Chinese.
  • Basic Microsoft Office knowledge.
  • Well manage stress and tight deadlines.

 

Tanggungjawab

  • Responsible for acting as a liaison between customers and companies.
  • Work well with customer service manager to ensure proper customer service is being delivered.
  • Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.
  • Update and key in customers’ order.
  • Identify and match caller needs to ensure customer service standards are meet.
  • To act as gatekeeper.
  • Cancellation of sales return, empty return and invoice cancellation (for warehouse JD).
  • To provide courteous and effective telephone assistance to customers.
  • To handle customers complaints and enquiries.
  • Stock take on every end month.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • To carry any other duties, responsibilities and assignment wherever required, directed or instructed by superiors.

Manfaat

  • Free Parking
  • 5 Working Days
  • Group Hospitalization & Surgical Insurance
  • EPF / SOCSO / PCB

Kemahiran

Customer service Problem Solving Phone Skills Documentation Analyzing Information Product Knowledge Multi-tasking Communication Skill
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Mengenai Syarikat

jobs in CSS Food & Beverages Sdn Bhd

CSS Food & Beverages Sdn Bhd CSS Food & Beverages Sdn Bhd is top company

Produk Pengguna/FMCG

Mengenai Syarikat

jobs in CSS Food & Beverages Sdn Bhd

CSS Food & Beverages Sdn Bhd CSS Food & Beverages Sdn Bhd is top company

Produk Pengguna/FMCG