jobs in Welsend Connection Sdn. Bhd.

Customer Service Specialist

MYR5,000 - MYR6,500 Per Month

KL City, Kuala Lumpur

Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!

Posted 10 days ago • Closing 1 Aug 2024

Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • We are looking for applicants with good oral and written skills in 中文&English & Cantonese.
  • Customer service experience is preferred, but IT is not necessary.
  • Personality traits - good attitude, enthusiasm, attention to details, responsible, trustworthy, moral and goal-oriented.
  • Customer service skills - attention, compassion, patience and consistency, persuasion, perfect telephone etiquette and communication skills.
  • Analytical thinking and difficult problem solving skills.
  • Endurance, able to withstand pressure.
  • Willing to work in shifts (with night shifts)), able to work on public holidays and weekends.

Tanggungjawab

We are looking for you, and we want to know you better.

  • You will provide excellent customer service and manage the needs of customers (guests and partners) through our communication channels (phone and email).
  • Professionally handle the large number of query needs of customers.
  • You will be responsible for achieving personal (KPI) and team goals.
  • Understand and provide business strategies, and improve customer service by implementing self-service.
  • Continuously improve the workflow.
  • Communicate with the team leader and/or manager to perform the administrative duties of the office when the work requires.
  • We must show a high degree of integrity and confidentiality, and always maintain the confidentiality of customer information.
  • Master the customer's problems and concerns, including operational problems, pricing, invoice inquiries, etc.

Manfaat

  • Highly competitive salary system
  • Relaxed and open working environment
  • Comprehensive benefits
  • Promotion management system

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Mengenai Syarikat

jobs in Welsend Connection Sdn. Bhd.

Welsend Connection Sdn. Bhd. Welsend Connection Sdn. Bhd. is top company

IT/ Perisian

Mengenai Syarikat

jobs in Welsend Connection Sdn. Bhd.

Welsend Connection Sdn. Bhd. Welsend Connection Sdn. Bhd. is top company

IT/ Perisian