jobs in IGT Services And Technologies KL Sdn. Bhd.

Customer Service Executive (Mandarin Speaker)

MYR3,500 - MYR4,900 Per Month
Graduan Baru

Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!

Posted 2 days ago • Closing 7 Aug 2024

Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Must be able to converse fluently using Mandarin and English
  • Must be able to read and write Traditional Mandarin word
  • 24/7 shift system (5 days a week, 9 hours a day)
  • Education: SPM, UEC, O-level or; and above
  • Candidates without customer service experience are welcome to apply
  • Professional training will be provided upon joining (Product Knowledge & Soft Skill)

Tanggungjawab

  • Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.

Manfaat

  • KPI incentives
  • Transportation allowance
  • 14 days AL
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claims
  • Dental Claims
  • Walking distance to the office – Shelter nearby LRT / KTM Station

 

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Mengenai Syarikat

jobs in IGT Services And Technologies KL Sdn. Bhd.

IGT Services And Technologies KL Sdn. Bhd. IGT Services And Technologies KL Sdn. Bhd. is top company

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Mengenai Syarikat

jobs in IGT Services And Technologies KL Sdn. Bhd.

IGT Services And Technologies KL Sdn. Bhd. IGT Services And Technologies KL Sdn. Bhd. is top company

Khidmat Pelanggan / Bantuan Pelanggan