jobs in Handal BCM Sdn Bhd

Service Advisor

MYR2,500 - MYR3,000 Per Month

Petaling Jaya, Selangor

Respons Segera

Jadilah pemohon terawal!

Posted 2 days ago • Closing 4 Aug 2024

Jadilah pemohon terawal!

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EDUCATION/CERTIFICATION REQUIREMENTS

  • Candidate must possess at least a certificate in high school, college, automotive/vocational training or equivalent
  • Possess valid driver's license
  • MLVK certification

 

SKILL REQUIREMENTS:

  • Good interpersonal skills
  • Good communication skills
  • Good analytical skills
  • Attention to detail

 

EXPERIENCE

  • Minimum two (2) years in an automotive service environment

Tanggungjawab

Set/meetJOB DESCRIPTION 

(Service Advisor - Automotive Service Centre)

 

  • Advice and attend to customer's needs for repair/maintenance services
  • Assist the Service Executive in the operations of the service centre
  • Establish total customer service car standards of the service centre
  • Assist in the achievement of branch service and customer satisfaction
  • Contribute to department profitability
  • Write up work orders
  • Maintain accurate records
  • Support promotional activities
  • Estimate cost and completion time
  • Communicate with customers about work status
  • Coordinate activities to ensure repair work is fixed right the first time and completed on time
  • Obtain the customer's written approval on all repair orders at the time of the write-up
  • Inspect every finished repair order for proper completion, pricing accuracy, and legibility
  • Set / meet / exceed goals for add-on sales
  • Document repair order changes
  • Review service repairs and charges to ensure accuracy
  • Maintain communication with technical staff regarding job status changes
  • Promote cooperation and teamwork among technicians and support staff
  • Explain the need for additional or unanticipated services and associated costs to customers
  • Act quickly to implement plans, organize work efficiently and follow up to ensure successful implementation
  • Identify and support opportunities for methods/process improvement
  • Maintain an effective appointment system / Maintain and update customer records and files

Manfaat

  • Employees' annual increment and bonuses
  • Medical coverage for employees and family
  • Excellent career advancement and opportunity
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Mengenai Syarikat

jobs in Handal BCM Sdn Bhd

Handal BCM Sdn Bhd Handal BCM Sdn Bhd is top company

Makanan & Minuman

Mengenai Syarikat

jobs in Handal BCM Sdn Bhd

Handal BCM Sdn Bhd Handal BCM Sdn Bhd is top company

Makanan & Minuman