jobs in Kun

Customer Service Officer

MYR1,800 - MYR2,500 Per Month
Commission: MYR100 - MYR200
Graduan Baru

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Posted 2 days ago • Closing 12 Aug 2024

Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Minimum Diploma / Degree Holder
  • Fresh graduates are welcomed to apply
  • At least 2 years experience in related field (preferred)
  • Possess good communication skills (able to communicate in English and Bahasa Malaysia, Mandarin is an advantage)
  • Good interpersonal skills
  • Must be able to work varied shifts, (weekends and public holidays)

Tanggungjawab

  • Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat.
  • Handle customer complaints and follow-up with the disposition actions
  • Review or approve return and refund from all e-commerce platform as per customer request.
  • Process and follow up returns and refund procedures.
  • Provide information about our products and services to customers.
  • Assist Operation Team communicate with the customers, for any matters and feedback.
  • Meet the customers' needs and expectation.
  • Supporting offline sales.
  • Work closely with warehouse and logistics team to ensure daily order  fulfilments are met.
  • Identify any common issues regarding products or courier services
  • Must display a high level of professionalism, friendliness, and composure when dealing with customers, including the ability to interpret and resolve   customer needs.

Manfaat

  • Allowance based on performance & KPI achieved
  • Night Shift Allowance
  • Statutory contribution (EPF, SOCSO & EIS)
  • 12 days annual leave
  • Birthday Leave
  • Staff Discount
  • Sport activities
  • Engagement Activities
  • Training Provided
  • Increment & Bonus
  • Positive working atmosphere
  • Sense of achievement

Kemahiran

Customer service Product Knowledge Market Knowledge Problem Solving Phone Skills Listening
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Mengenai Syarikat

jobs in Kun

Kun Kun is top company

Khidmat Pelanggan / Bantuan Pelanggan

Mengenai Syarikat

jobs in Kun

Kun Kun is top company

Khidmat Pelanggan / Bantuan Pelanggan