Technical Support Specialist

Startek

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Full Time

Petaling Jaya, Selangor

Graduan Baru

Jadilah pemohon terawal!

Posted 20 days ago • Closing 8 Jan 2022

Jadilah pemohon terawal!

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Kelayakan

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in IT Field.
  • Required language(s): English, Bahasa Malaysia
  • Looking for applicants with legal right to work in Malaysia
  • Preferably Junior Executives specializing in Customer Service or equivalent
  • Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
  • Training will be provided.
  • Applicant must be willing to work on rotational shifts, Weekends/Public Holidays if required.

Tanggungjawab

  • Provide continuous technical support via telephone and email related to the product
  • Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem.
  • Identify the level of technical knowledge and adjust technical communications to solve customer’s problem.
  • Conducting basic probing to determine the next action for any software related to enquiries

Manfaat

Facilities & Benefits 


  • Fully equipped gym with aerobics studio & shower facilities
  • Rest & relax area (pool, foosball, etc)
  • We are located nearby shopping malls and housing area
  • StarTek hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc)

Career Prospect:       

                     
  • Executive > Senior Executive > Team Leader > Assistant Manager > Manager > Senior Manager.
  • IJP – Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
  • Career path program with Multi-functional Product, process, soft skill, developmental training.


Manfaat tambahan

  • Training Provided
  • 5 Working Days
  • Staff Activities

Soal Jawab Jawatan

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About Company

jobs in Startek

Startek

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Startek

Startek

Customer Service / Helpdesk

Lihat Syarikat ▶