Educational Background

• Minimum Sijil Pelajaran Malaysia (SPM) or equivalent.
• Diploma or higher qualifications in Business Administration, Sales, Marketing, or related fields is an added advantage.

Experience

• At least 1-2 years of experience in a sales or administrative role is preferred.
• Experience in customer service, order processing, and handling quotations will be beneficial.
• Fresh graduates with relevant internship experience are also encouraged to apply.

Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and other office-related software.
• Familiarity with AUTOCOUNT SYSTEM IS a plus.
• Able to handle WhatsApp Business for customer inquiries professionally.
• Good typing skills and attention to detail when preparing quotations, processing orders, and handling invoices.

Communication Skills

• Good written and verbal communication skills in English and Malay.
• Strong customer service skills and ability to handle inquiries, requests, and complaints in a friendly and professional manner.

Organizational Skills

• Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines efficiently.
• Attention to detail in preparing and checking documents (quotations, sales orders, invoices).

Teamwork and Multitasking

• Ability to work collaboratively in a team environment and provide support across different departments when needed.
• Multitasking capabilities to manage sales, administrative duties, and customer relations simultaneously.

Problem Solving

• Strong problem-solving skills to handle customer queries, complaints, or order discrepancies effectively.

Attitude and Professionalism

• A positive attitude, friendly demeanor, and willingness to go the extra mile to ensure customer satisfaction.
• Professional in handling confidential information, especially related to billing and orders.

Adaptability

• Ability to adapt to changes in processes and technology, as the role may involve learning new software or systems.

Availability

• Willingness to work from Monday to Saturday, 9:00 AM to 5:30 PM.
• Eleven Saturdays off each year.
• No overtime is typically required.