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Full Time

Cheras, Kuala Lumpur

Graduan Baru

Jadilah pemohon terawal!

Posted 3 months ago
• Closing 25 Feb 2022

Jadilah pemohon terawal!

Jawatan ini telah ditutup.

Jawatan ini ditutup kerana majikan telah berhenti mengambil permohonan baru bagi jawatan ini.
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Kelayakan

  • Required languages: Native proficiency in Mandarin  or English to support SG & MY Markets
  • Fresh graduate are welcome to apply
  • Willing to work on public holidays and weekends
  • Working hours: Rotating Shift (24/7)
  • Office-based position
  • Preferred someone who is able to start immediately

Tanggungjawab

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain a deep understanding of our standard operating procedures (SOP) to ensure highest and most accurate form of support.

Manfaat

  • Opportunity to immerse yourself  in a Global Company to work on a Fortune 500 company's project
  • Annual leave & medical leave entitlement
  • Medical Insurance
  • Cross culture & fun working environment
  • Monthly KPI & Shift Allowance will be provided based on performance & working hours

Soal Jawab Jawatan

Tanya soalan dan majikan akan menjawab tentang jawatan ini

About Company

jobs in Webhelp APAC

Webhelp APAC

Customer Service / Helpdesk

Lihat Syarikat ▶

About Company

jobs in Webhelp APAC

Webhelp APAC

Customer Service / Helpdesk

Lihat Syarikat ▶