Kerja Sepenuh Masa Customer Services Executive, Gaji tinggi MYR 5,000 di Palm Logistics Selangor - Maukerja
Customer Services Executive
MYR3,500 - MYR5,000 Per Month
Graduan Baru
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Posted
7 days ago • Closing
22 Jan 2025
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Candidate must possess at least one of the following qualifications: Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Freight Forwarding, Logistics, Business, or equivalent.
- Required skills: Proficiency in MS Office.
- Required languages: English, Bahasa Malaysia, and Mandarin (both written and verbal).
- Ability to work independently and communicate effectively.
- Executive level candidates should have at least 2-3 years of working experience in the related field.
- Applicants must be willing to work in Klang, Selangor.
- Preferably candidates specializing in Freight Forwarding, Logistics, or equivalent.
- Full-time position(s) available.
- Must have the skills of adaptability, positive attitude, growth mindset, team player, thoroughness, responsive and know-how to manage priorities.
- Fresh graduates are encouraged to apply.
Tanggungjawab
- Handle daily export and import ocean and air shipments, including booking, documentation, and other related tasks.
- Coordinate with terminal operators, slot owners, ocean carriers, co-loaders, truckers, warehouses, and other stakeholders to ensure smooth shipment and delivery to clients.
- Prepare and proofread ocean freight forwarding documents, including House Bill of Lading, Master Bill of Lading, insurance certificates, and other shipping documents accurately and timely according to client requirements.
- Work with clients, ocean carriers, co-loaders, and overseas agents to verify and finalize all freight forwarding documents.
- Follow up on shipment departure dates to complete the documentation process.
- Send pre-alerts to clients and overseas agents upon shipment departure.
- Handle pre-alerts from agents and coordinate with overseas agents, local vendors, and clients regarding quotations and shipment arrangements.
- Sort and upload all documents and shipment data into internal and external systems as required.
- Use Westports and Northport systems to execute shipments promptly.
- Escalate key matters to the reporting manager.
- Prepare monthly reports for internal and external stakeholders.
- Handle customer inquiries and resolve issues and complaints promptly and effectively.
- Handle any additional tasks necessary for shipment clearance.
- Perform any other duties or tasks assigned by the Management.
Manfaat
- EPF / SOCSO
Kemahiran
Communication Skills
Problem-Solving Skills
Patience
Important Information
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