jobs in Agensi Pekerjaan JobScoper Sdn Bhd

Kerja Sepenuh Masa Customer Success Specialist- Mandarin Speaker (Social Media Platform), Gaji tinggi MYR 4,100 di Agensi Pekerjaan JobScoper Pulau Pinang - Maukerja

Customer Success Specialist- Mandarin Speaker (Social Media Platform) jobs

Customer Success Specialist- Mandarin Speaker (Social Media Platform)

MYR3,500 - MYR4,100 Per Month
Respons Segera
Jadilah pemohon terawal!
Posted a month ago • Closing 20 Feb 2025
Jadilah pemohon terawal!

Kelayakan

  • Fresh graduates is encouraged to apply
  • Candidate must possess at least a SPM or Diploma and above.
  • Knowledge about types of contents on social sites and e-commerce sites
  • Working 24/7 (8 hours), Between Monday to Sunday 5 working days, 2 days off
  • Working Location in Bayan Lepas, Penang.

Tanggungjawab

  • Support customers to place online orders with the client.
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
  • Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty.
  • Identify and escalate priority issues through appropriate channels as and when necessary.
  • Maintains and improves quality of service by sharing suggestions and recommendations.

Manfaat

  • Language allowance RM300
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • World Class Training provided (Soft skill, system, SOP and product knowledge)
  • Work Life Balance Environment
  • Young, energetic, and supportive team!
  • Diversified and inclusive culture

Kemahiran

Excellent communication skills Customer service Problem-solving skills Social media knowledge Fluency in Mandarin

Peringatan Penting

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