Kerja Sepenuh Masa Operations Specialist (Mandarin Speaker), Gaji tinggi MYR 6,000 di Instant AI WP Kuala Lumpur - Maukerja
Operations Specialist (Mandarin Speaker)
MYR4,500 - MYR6,000 Per Month
KL City, WP Kuala Lumpur
Graduan Baru
Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!
Posted
3 hours ago • Closing
23 Feb 2025
Kurang dari 20 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
Educational Background:
- Bachelor’s degree or diploma in Marketing, Mass Communication, Business Administration, E-Commerce, or a related field. Fresh graduates are welcome.
Skills & Competencies:
- Able to speak in English and Mandarin
- Strong proficiency in Microsoft Excel (pivot tables, formulas, data analysis).
- Comfortable with data analysis and reporting; ability to interpret and present data clearly.
- Understanding of marketing principles, digital marketing strategies, and e-commerce platforms.
- Good communication skills and a customer-centric approach.
- Highly detail-oriented with a strong ability to focus on numbers and ensure data accuracy.
- Ability to adapt and work in a fast-paced, collaborative environment.
- Basic knowledge of customer service principles is a plus.
Experience:
- Previous internship or work experience in operations, marketing, e-commerce, or customer service is advantageous but not required.
- Fresh graduates with relevant coursework or projects are encouraged to apply.
Tanggungjawab
Data Analysis & Reporting:
- Compile and analyze operational data to identify trends, insights, and opportunities for process optimization.
- Generate and present regular reports on operational performance, focusing on key metrics and KPIs.
- Support the creation of dashboards and performance tracking tools to monitor ongoing operations.
Excel & Data Management:
- Utilize Excel for creating reports, data models, and conducting financial or operational analyses.
- Maintain accurate records and databases for operational data, ensuring data integrity and accuracy.
Marketing & E-Commerce Support:
- Assist in analyzing marketing campaigns, customer behavior, and e-commerce performance.
- Collaborate with the marketing team to improve operational efficiency and ensure seamless campaign execution.
- Help optimize digital content, promotions, and product listings for improved sales and customer engagement.
Customer Service Support:
- Provide basic customer service assistance, including addressing inquiries or assisting in resolving operational issues.
- Ensure smooth communication between customers and various departments, such as marketing or sales, to resolve any operational challenges.
Process Improvement:
- Continuously identify opportunities to streamline operations and enhance business performance.
- Assist in implementing process changes and best practices to increase efficiency.
Manfaat
- Increment
- Annual Leave
- Medical Leave
- Promotions
Kemahiran
Problem-Solving
Social Media Marketing
Data Analysis
Attention to Detail
Effective Communication
Microsoft Excel
Customer Service
Peringatan Penting
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Lebih Lanjut
