jobs in PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd

Kerja Sepenuh Masa Customer Service Support (Cantonese Speaker, Kuala Lumpur), Gaji tinggi MYR 5,000 di PERSOLKELLY Workforce Solutions Malaysia WP Kuala Lumpur - Maukerja

Customer Service Support (Cantonese Speaker, Kuala Lumpur) jobs

Customer Service Support (Cantonese Speaker, Kuala Lumpur)

MYR4,000 - MYR5,000 Per Month

KL City, WP Kuala Lumpur

Graduan Baru
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted 4 days ago • Closing 11 Mar 2025
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

  • Language Skills: Proficiency in speaking and writing Cantonese.
  • Educational Background: Bachelor’s/College Degree in any field.
  • Experience: Minimum of 2 years in a customer service/shared services role, handling emails and calls.
  • Communication Skills: Exceptional oral and written communication skills. Capable of interacting with clients at various levels across Asia.
  • Customer Orientation: Passionate about service, maintaining a positive attitude even in challenging situations.
  • Team Player: Adaptable to a fast-paced environment and open to change.

Tanggungjawab

  • Act as main frontliner of customer support —responds to customer queries and concerns in timely and accurate way, resolving issues raised via phone, email, and chat.
  • Reviews ads posted by customers, ensuring quality and making recommendations to help promote maximum number of suitable applications.
  • Analyzes and reports product malfunctions as received from customers and work with respective tech teams to resolve them.
  • Share feature requests with relevant product teams and effective workarounds with team members for continuous process improvement

Manfaat

  • 5 working days, 2 days off (9am - 6pm)
  • Medical Insurance Coverage
  • Annual Leave, Medical & Insurance
  • EPF, Socso & EIS
  • Good working environment

Kemahiran

Fluency in Cantonese Fluency in Mandarin

Peringatan Penting

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