jobs in Daythree Business Services

Kerja Sepenuh Masa Customer Experience Specialist, Gaji tinggi MYR 2,400 di Daythree Business Services Selangor - Maukerja

Customer Experience Specialist jobs

Customer Experience Specialist

MYR2,000 - MYR2,400 Per Month
Graduan Baru
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted 4 days ago • Closing 11 Mar 2025
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!

Kelayakan

Here is your opportunity to shine! We're looking for candidates who are also ready to unlock a world of possibilities.

  • Good command of English or Bahasa Malaysia to round out your communication abilities
  • A minimum SPM qualification, showing that you have the fundamentals in place
  • Previous experience in a contact centre or customer service role? That's a big plus!
  • Fresh graduates are also encouraged to apply

Tanggungjawab

What you will doAs a dedicated Customer Service Executive, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you:

  • Focusing diligently on voice & non-voice channels to swiftly address customer queries and take ownership of their concerns
  • Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
  • Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
  • Embracing accountability for individual KPIs and working cohesively towards team goals
  • Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
  • Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
  • Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times

Manfaat

Additional infoTake a look at what we offer:

  • We're conveniently located in Subang Jaya, accessible by LRT Putra or KTM Subang Jaya station. No long commutes for you!
  • Let’s talk compensation: an enticing commission structure that rewards your hard work
  • EPF SOCSO
  • Performance Bonus

Kemahiran

Customer Service Problem-Solving Skills Communication Skills Empathy Time Management

Peringatan Penting

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