Kerja Sepenuh Masa Customer Service Officer, Gaji tinggi MYR 4,500 di Nextmed Clinic Selangor, Selangor, Selangor - Maukerja
Customer Service Officer
MYR1,800 - MYR4,500 Per Month
Graduan Baru
Lebih dari 60 telah memohon kerja ini
Posted
7 days ago • Closing
30 Apr 2025
Lebih dari 60 telah memohon kerja ini
Kelayakan
- Language Required: Mandarin, English and Bahasa Malaysia.
- Candidates must possess at least Diploma.
- Fresh Graduates are encouraged to apply.
- Previous working experience in Customer Service, or Customer Service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess Good Telephone Etiquette with a Smiley Voice.
- Knowledge in handling Basic Computer (Microsoft Excel/Word etc).
- Good communication and Interpersonal Skills.
- Ability to Multi-Task, Prioritize and Manage Time effectively
- Social Media Savvy
Tanggungjawab
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Manfaat
- Annual Leave and Sick Leave
- Bonus
- KWSP and SOCSO
- Medical Coverage
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
Kemahiran
Communication Skills
Problem-Solving Skills
Time Management
Patience
Empathy
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut
