Kerja Sepenuh Masa Reservation Executive, Gaji tinggi MYR 3,500 di Beacon Resort Selangor - Maukerja
Reservation Executive
MYR2,800 - MYR3,500 Per Month
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted
3 days ago • Closing
22 Feb 2026
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Proficient in Mandarin and English languages
- Good customer service skills
- Good problem-solving skills
- Good product knowledge
- Able to use MS office to prepare reports
- Familiar with Social Media usage
- Familiar with e-commerce
Tanggungjawab
- Responds to all customer enquiries, explain the company's products to customers and assist customers in placing orders.
- Deal with all enquiries regarding resort packages via the sales team, email, phone calls, and WhatsApp.
- Attract potential customers by answering questions about products and services and suggesting information about other products and services.
- Check room and hall availability and reserve dates as requested by the client via the Resort's booking systems.
- Prepare quotations for individual, church, corporate and banquet events.
- Issue pro forma invoices for order confirmation
- Follows up on deposit payments and full balance payments
- Respond to client complaints or feedback, discuss with your supervisor for more details, and assist your supervisor in arranging a post-mortem meeting whenever required.
- Liaise with clients to obtain feedback after their stay/event and identify opportunities to cross-sell or up-sell our services.
- Liaise with the marketing, hotel operations and sales teams to ensure customer orders are correctly booked and services are successfully delivered.
- Carry out other duties as assigned by your manager
Manfaat
- Inpatient & Outpatient Benefit
- Yearly dental subsidy
- Insurance Coverage
- Annual Health Screening
- Staff Welfare on Marriage / Childbirth / Bevearement
- Staff discount on all subsidiary products i.e Beacon Mart, Radiant Code & Etc
Kemahiran
Customer Service
Communication
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut
