Kerja Sepenuh Masa, Application Sales Engineer (Outdoor) di LKH Electric (M) Johor - Maukerja

Primary Job Scope

• The incumbent is to achieve Sales and Profit target for the Malaysia Market specifically Johor including but not limited to Manufacturing Plant, Institution & System Integrator and to grow the number of buying base.

Job Responsibilities

• Formulate cluster sales and marketing plan to generate leads and sales which involve but not limited to:
• Interpret the strategic plan requirement
• Analyse the company market position vis-à-vis competitors- Products promotion events/activitie
• Prepare and propose budgets for approval.
• Develop the dedicated cluster business by building up customer relationship through visitation, value-added services & solutions and generate sales and profit contribution.
• Prepare monthly pipeline reports and quarterly forecasting to achieve set sales targets.
• Develop new potential customers/contacts for dedicated business cluster.
• Work collaboratively with relevant departments in achieving sales target as set by management.
• Provide timely customer response, technical solutions and exceeding customer expectations so as to ensure optimal level of service.
• Provide market intelligence related to competitor information, industry trend and market outlook for management decision-making.
• Monitor and control the credit term and limit for the customers.
• Close the sales and ensure the collectability of debts.
• Build up customer relationship through visitation, value-added services and solutions.
• Work collaboratively with Manager in achieving customer coverage and sales/profit target set.
• Provide on-site proof of concept (POC) testing based on customer’s application requirement.
• Weekly sales activity review with Manager in either physical or virtual form.
• Work closely with local partner to comb the market. Eg: Distributor, System Integrator.

Task-Related Competencies

• Write effective sales and marketing plan (e.g., product promotion plans, etc)
• Apply activity-based costing knowledge
• Build good contacts and experience with suppliers, contractors, panel builders and system integrators
• Apply products and services offered by the Company; such as, what they are, market demand-and-supply dynamics, sustainability standards and the Company’s competitiveness in each of them
• Plan strategies for effective customer relationship management (CRM)
• Manage and resolve customer complaints and issue resolutions
• Apply organisational policies and procedures regarding sales orders, deliveries and invoices
• Know the legislative, operational, logistical or administrative issues regarding to customers’ markets
• Manage and review process for success/failure of sales leads, listening to voice of customer (VOC) and communicating them to management
• Demonstrate leaderships with project sales management experience; possess sense of urgency and dedication to work and adaptation to changes

Interpersonal Competencies

• Professional attitude and good team spirit (e.g, self-management & discipline, work ethic, self-driven,etc)
• Time management
• Liaise and work closely with all stakeholders, internal and external
• Good communication and people skills at all levels
• Customer-service oriented
• Good business acumen