Kerja Sepenuh Masa Junior E-Commerce Executive, Gaji tinggi MYR 2,800 di iMEC Selangor - Maukerja

We are looking for a proactive and detail-oriented E-commerce Sales & Marketing to manage and grow our online sales channels, including Shopee, Lazada, TikTok Shop, and our official webstore. You will play a key role in executing online strategies, optimizing product listings, driving sales campaigns, and ensuring a seamless customer experience across platforms.

Key Responsibilities:

Online Store Management

• Manage and update product listings on Shopee, Lazada, TikTok Shop, and the official webstore.
• Ensure accurate product information, pricing, and visuals are consistently updated.
• Monitor inventory levels and coordinate with warehouse team to avoid stockouts or overselling.

Sales & Campaign Execution

• Plan and execute promotional campaigns, flash sales, and mega day deals across all platforms.
• Liaise with marketplace account managers for participation in marketing programs.
• Analyze sales performance and suggest improvements to boost conversions.

Order & Customer Management

• Oversee order processing, fulfillment accuracy, and timely shipping.
• Respond to customer inquiries, reviews, and complaints professionally and promptly.

Performance Reporting

• Track KPIs such as traffic, conversion rate, AOV, and sales performance across each platform.
• Generate weekly and monthly sales reports with insights and action plans.

Content & Visual Coordination

• Work with designers and content creators to develop engaging banners, videos, and product visuals.
• Ensure content is tailored for each platform’s algorithm and audience.

Marketing Collaboration

• Support digital marketing campaigns including paid ads, influencer collaboration, and live sessions.
• Collaborate with marketing team on promotions and cross-channel campaigns.