Kerja Sepenuh Masa Customer Service Experience Bilingual Mandarin English, Gaji tinggi MYR 4,500 di Daythree Business Services Kuala Lumpur - Maukerja
Customer Service Experience Bilingual Mandarin English
Kelayakan
Requirements
Who you are Here is your opportunity to shine! We're looking for candidates who are also ready to unlock a world of possibilities.
- Strong proficiency in Mandarin and ENGLISH (C1) giving you a chance to showcase your language skills
- 1 year experience in Customer Service and financial industry is a must
- Good command of English or Bahasa Malaysia to round out your communication abilities
- Previous experience in a contact centre or customer service role? That's a big plus!
- A minimum DIPLOMA qualification, showing that you have the fundamentals in place
- Working Hours : Sun - Thu, 1.30pm - 10.30pm
Tanggungjawab
Responsibility
What you will do As a dedicated Customer Service Executive, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you:
- Focusing diligently on voice & non-voice channels to swiftly address customer queries and take ownership of their concerns
- Striking the perfect balance between customer requirements and business objectives, showcasing your skills in sales and marketing techniques
- Expertly articulating and presenting information about our products while professionally managing high inquiry volumes
- Embracing accountability for individual KPIs and working cohesively towards team goals
- Mastering business strategies to enhance customer services, guiding clients toward efficient self-service solutions
- Proactively identifying opportunities for process improvements and actively collaborating with our Team Leaders and Managers
- Upholding the utmost integrity and confidentiality standards by safeguarding customer information at all times
Manfaat
Benefits
Additional info Take a look at what we offer:
- We're conveniently located, accessible by LRT. No long commutes for you!
- Let’s talk compensation: an enticing commission structure that rewards your hard work
Manfaat tambahan
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
Kemahiran
Peringatan Penting
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